Resume
Experience
2022 - Present
911 Dispatcher
CIty of Kssimmee
Kissimmee, FL
As a 911 Operator, I possess exceptional skills in emergency response and communication. I am responsible for swiftly and accurately answering emergency calls, gathering critical information, and dispatching appropriate emergency services. With a calm and composed demeanor, I handle high-pressure situations while providing reassurance and guidance to callers in distress. I demonstrate excellent multitasking abilities, efficiently documenting incidents and relaying vital details to first responders. Additionally, I am proficient in utilizing emergency response software and systems to ensure accurate and timely dispatching. With strong problem-solving skills and a commitment to public safety, I contribute to the effective coordination of emergency services and play a vital role in safeguarding the community.
2024-Present
Web Developer Internship
Worldwide Management resources
Orlando, FL
As a Web Developer intern, I was primarily focused on developing and maintaining complex web applications using WordPress, ensuring high performance and responsiveness. I implemented and optimized both front-end and back-end components within the WordPress environment to enhance functionality and improve user experience. My role also involved collaborating with cross-functional teams, including designers and product managers, to ensure that projects were aligned with overall goals and delivered successfully. This experience allowed me to develop a strong understanding of the full web development process within WordPress, from conceptualization to deployment.
2021 - 2022
Billing specialist
Deedy's Solutions
Kissimmee, FL
In my role, I managed and processed billing and invoicing using QuickBooks, ensuring that all transactions were handled with accuracy and timeliness. I was responsible for reconciling accounts receivable and payable, which involved maintaining precise financial records and ensuring that all accounts were balanced. This position required a keen eye for detail and a thorough understanding of financial processes, contributing to the overall financial health of the organization.
2021 - 2022
Sales associate
Aeropostale
Orlando, FL
As a Sales Associate at Aeropostale, I thrived in a fast-paced retail environment, delivering exceptional customer service. I actively engaged with customers, assisting them in finding the perfect products, offering styling advice, and ensuring a positive shopping experience. I demonstrated strong product knowledge, effectively communicated promotions and discounts, and operated the cash register with accuracy and efficiency. With excellent interpersonal skills, I built rapport with customers, fostering long-lasting relationships and driving customer loyalty. Additionally, I maintained store organization, restocked merchandise, and contributed to the overall success of the sales team.
Education
2020 -2023
Valencia College
Associate degree
1800 Denn John Ln, Kissimmee, FL 34744
I successfully completed my Associate's degree in General Education at Valencia College, starting while in high school and finishing one year after graduating. This achievement sets the stage for a seamless transfer to the University of Central Florida (UCF). With a strong academic foundation and valuable skills gained at Valencia, I am eager to continue my educational journey at UCF, pursuing my passions and working towards my future goals with determination.
2023-Present
University of Central Florida
Bachelors Degree
4000 Central Florida Blvd, Orlando, FL 32816
I will be attending the University of Central Florida to pursue a Bachelor's degree in Computer Science. UCF's renowned program and vibrant campus community provide an ideal environment for me to pursue my passion for technology and programming. With a focus on practical application and experiential learning, I am confident that this experience will equip me with the skills needed to excel in the field of computer science. I am excited for the opportunities and growth that await me at UCF.
Professional skillset
Entrepreneurial Mindset
Planning & organization
Teamwork & Collaboration
Python, Java, HTML, Java script
Multitasking
Problem Solving & Handling Stress well
Languages
English (native)
Haitian (proficient)